Privacy PolicyHow we look after your information

Last updated: June 2026

 

At Paint Pot Barn, we are committed to protecting your privacy and being transparent about how we collect and use your personal information. This policy explains what data we collect, why we collect it, and your rights in relation to it.This policy applies to all personal data collected through our website, online booking system, and in person at our studio.

 

SECTION 01 Who We Are

Paint Pot Barn is an arts and crafts studio offering pottery painting and creative activities. We are the data controller responsible for your personal information.If you have any questions about this policy or how we handle your data, please contact us:

GET IN TOUCH

Paint Pot Barn Email: paintpotbarn@gmail.com

Phone: 07837 885474

Address: [insert business address]

 

SECTION 02What Information We Collect

We collect the following personal information from you:Name and contact details (email address, phone number, postal address)Booking and appointment history (sessions booked, dates, group sizes)Payment information (processed securely — we do not store full card details)Marketing preferences (whether you wish to receive news and updates from us)We may also collect information you provide voluntarily, such as any special requirements or preferences noted at the time of booking.

 

SECTION 03 How We Collect Your Information

We collect your personal information when you:Make a booking through our website or online booking systemContact us by email, phone, or via our websiteVisit our studio in personSign up to receive our newsletter or marketing communications.

 

SECTION 04 Why We Use Your Information

We use your personal information for the following purposes:To process and manage your bookings and appointmentsTo communicate with you about your sessions, including confirmations and remindersTo process payments for our servicesTo send you marketing communications where you have given us permission to do soTo improve our services and customer experienceTo comply with our legal obligationsOur legal bases for processing your data are: performance of a contract (to fulfil your booking), legitimate interests (to run and improve our business), your consent (for marketing), and legal obligation where required.

 

SECTION 05 Marketing Communications

We will only send you marketing emails or messages if you have opted in to receive them. You can withdraw your consent and unsubscribe at any time by:Clicking the unsubscribe link in any of our emailsContacting us at paintpotbarn@gmail.comUnsubscribing from marketing will not affect any communications related to your bookings.

 

SECTION 06 Sharing Your Information

We do not sell your personal data to third parties. We may share your information with trusted third-party service providers who help us run our business, including:Our online booking platform, to manage appointment schedulingPayment processors, to handle transactions securelyEmail service providers, to send booking confirmations and marketing where consentedThese providers are only permitted to use your data to provide services to us and are required to keep it secure. We may also disclose your information where required by law or to protect the safety and rights of our customers or staff.

 

SECTION 07 How Long We Keep Your Information

We retain your personal information for as long as necessary to provide our services and meet our legal obligations:Booking and transaction records are kept for up to 7 years for accounting and legal purposesMarketing data is kept until you withdraw your consentWe will securely delete or anonymise your data when it is no longer needed.

 

SECTION 08 Keeping Your Data Secure

We take reasonable technical and organisational steps to protect your personal information from unauthorised access, loss, or misuse. Our online booking and payment systems use industry-standard encryption.While we take data security seriously, no method of transmission over the internet is 100% secure. Please contact us immediately if you have any concerns about the security of your data.

 

SECTION 09 Your Rights

Under UK data protection law, you have the following rights:The right to access the personal data we hold about youThe right to correct any inaccurate or incomplete dataThe right to request deletion of your personal data ('right to be forgotten')The right to restrict or object to how we use your dataThe right to data portability (receiving your data in a usable format)The right to withdraw consent for marketing at any timeTo exercise any of these rights, please contact us at paintpotbarn@gmail.com. We will respond within one month.You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data correctly — www.ico.org.uk or 0303 123 1113.

 

SECTION 10 Cookies and Our Website

Our website may use cookies to improve your browsing experience and to understand how visitors use our site. Cookies are small text files placed on your device. You can control and manage cookies through your browser settings, though disabling certain cookies may affect the functionality of our website.

 

SECTION 11 Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

 

SECTION 12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website, with the date of the last update shown at the top.

 

SECTION 13 Contact UsIf you have any questions or concerns about this Privacy Policy or how we handle your personal data, please get in touch:PAINT POT BARN

 

Email: paintpotbarn@gmail.com

Phone: 07837 885474

Address: [insert business address]